This website is for the use of FCA authorised mortgage intermediaries only.

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Supporting you and your customers

HSBC UK are fully committed to supporting you and your mortgage customers during these challenging times.

In line with government guidelines, we have made a number of changes to ensure you and your customers have the advice and support you need whilst providing you with the very best levels of service that you have become accustomed to.

Service update

Our service offering remains fully operational and we’re here to give you fast decisions and talk to you over the phone or through Live Chat whenever you need us, just as we always have.

Open for business up to 90% LTV

We are committed to keeping our products as competitive as possible, just as normal.

View our great range of products here.

Assessing income

We continue to lend responsibly, ensuring the availability of credit where underlying affordability can be demonstrated.

To reflect the government’s Job Retention Scheme and to continue to support and protect customers, we have changed the way we assess affordability.

AVMs/MDVs up to 90% LTV

We have introduced automated and desktop valuation procedures right up to and including 90% LTVs to remove the need for a physical valuation in many instances, allowing transactions to proceed where they would otherwise have been delayed.

For LTVs above 90%, there remains no method other than a physical valuation in order to progress cases to offer.

This website is for the use of FCA authorised mortgage intermediaries only.

If you reproduce any information contained in this website, to be used with or advise clients, you must ensure it follows the FCA's advising and selling standards.

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