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React from 'react';\nimport data from '../../data/company-list.json';\nimport { triggerTealiumEvent } from \"../../utils/tealiumUtils\";\nimport { useLocation } from \"@reach/router\";\n\nexport default function CompanyList() {\n\n  const location = useLocation();\n  const handleClick = ({ eventContent, eventAction, rawDataLayer }) => {\n    if (typeof window !== \"undefined\" && window.utag) {\n      triggerTealiumEvent({\n        tealiumEvent: \"link\",\n        pageUrl: location.href,\n        pageName:\"complaints\",\n        eventCategory: \"content\",\n        eventAction: eventAction,\n        eventContent: eventContent,\n        pageType: \"product information\",\n        pageSubCategory: \"complaints\",\n        rawDataLayer: rawDataLayer,\n      });\n    }\n  };\n\n  return (\n    <div className=\"splitted-section company\">\n      {Object.keys(data).map((key) => (\n        <div key={key} className=\"splitted-section--third pr-5\">\n          {data[key].map((item, index) => (\n            <div key={index} className=\"margin-bottom-half\">\n              <span className='company__name'><strong>{item.title}</strong></span> <br />\n              {item.internal === \"true\" ?\n                <span className='company__link'>\n                  <a \n                    href={item.href} \n                    target='_blank'\n                    onClick={() =>\n                      handleClick({\n                        eventContent: `Complain: ${item.title}`,\n                        eventAction: \"offsite\",\n                        rawDataLayer: \"10451v42\",\n                      })\n                    }>\n                      https://intermediaries.hsbc.co.uk{item.href}\n                  </a>\n                </span>\n                :\n                <span className='company__link'>\n                  <a \n                    href={item.href} \n                    target='_blank'\n                    onClick={() =>\n                      handleClick({\n                        eventContent: `Complain: ${item.title}`,\n                        eventAction: \"offsite\",\n                        rawDataLayer: \"10451v42\",\n                      })\n                    }>\n                      {item.href}\n                  </a>\n                </span>}\n              {/* <span className='company__link'><a href={item.href} target='_blank'>{item.href}</a></span> */}\n              <span className='company__link'>{item.text}</span>\n            </div>\n          ))}\n        </div>\n      ))}\n    </div>\n  )\n}","import React, { useEffect } from \"react\";\nimport Layout from \"../components/layout\";\nimport FAQPanel from \"../components/faq-panel/faq-panel.component\";\nimport \"../styles/app.scss\";\nimport CompanyList from \"../components/complaints/company-listing.component\";\nimport { triggerTealiumEvent } from \"../utils/tealiumUtils\";\nimport { useLocation } from \"@reach/router\";\n\nexport default function ComplaintsPage() {\n\n  const location = useLocation();\n  if (typeof window !== \"undefined\" && window.utag) {\n    triggerTealiumEvent({\n      tealiumEvent: \"view\",\n      pageUrl: location.href,\n      pageType: \"product information\",\n      pageName: \"complaints\",\n      pageSubCategory: \"complaints\",\n      rawDataLayer: \"10451v38\",\n    });\n  }\n\n  useEffect(() => {\n    if (typeof window !== undefined) {\n      window.scrollTo(0, 0);\n    }\n  }, []);\n\n  const handleClick = ({ eventContent, eventAction, rawDataLayer }) => {\n    if (typeof window !== \"undefined\" && window.utag) {\n      triggerTealiumEvent({\n        tealiumEvent: \"link\",\n        pageUrl: location.href,\n        pageName:\"complaints\",\n        eventCategory: \"content\",\n        eventAction: eventAction,\n        eventContent: eventContent,\n        pageType: \"product information\",\n        pageSubCategory: \"complaints\",\n        rawDataLayer: rawDataLayer,\n      });\n    }\n  };\n\n  return (\n    <Layout title=\"Complaints\">\n      <section className=\" row section complaints\">\n        <div className=\"col-xs-12 col-lg-8\">\n          <div>\n            <h1 className=\"page-title\">Complaints</h1>\n          </div>\n          <div className=\"complaints__body\">\n            <h3 className=\"strong\">\n              If your complaint is regarding your Mortgage Broker, please select the firm from the below list for their\n              complaints process:\n            </h3>\n            <CompanyList />\n            <h3 className=\"strong\">If your broker firm is not listed:</h3>\n            <p className=\"complaints__title\">\n              Please contact your broker directly by phone, online or your complaints procedure may be in your Terms of\n              Business document.\n            </p>\n            <h3 className=\"strong\">If your complaint is regarding your HSBC UK Mortgage:</h3>\n            <p className=\"complaints__title\">\n              Full details of our customer complaints procedures can be found{\" \"}\n              <a className=\"anchor-blue\" \n                href=\"https://www.hsbc.co.uk/help/feedback-and-complaints/\" \n                target=\"_blank\" \n                onClick={() =>\n                  handleClick({\n                    eventContent: \"Complaints | Details of customer complaints procedures\",\n                    eventAction: \"offsite\",\n                    rawDataLayer: \"10451v41\",\n                  })\n                }>\n                here\n              </a>\n              .\n            </p>\n            <br />\n            <br />\n            <br />\n          </div>\n        </div>\n        <div className=\"col-xs-12 col-lg-4\">\n          <FAQPanel />\n        </div>\n      </section>\n    </Layout>\n  );\n}\n","import React from 'react';\nimport AnchorList from '../anchor-list/anchor-list.component';\nimport GeneralAnchor from '../general-anchor/general-anchor.component';\nimport { FAQ_QUESTIONS_SCHEME } from '../../data/faq.data';\n\nconst FAQPanel = ({ faqItems = FAQ_QUESTIONS_SCHEME, title = 'Frequently asked questions' }) => {\n  return (\n    <section className='faq-panel col'>\n      <h2>\n        <GeneralAnchor\n          isBlank\n          href='/frequently-asked-questions'\n          rel='noreferrer'\n          isLink={true}\n          noClass={true}\n        >\n          {title}\n        </GeneralAnchor>\n      </h2>\n      <AnchorList\n        anchorItems={faqItems}\n        additionalClassName='ul-ns'\n      />\n    </section>\n  );\n};\n\nexport default FAQPanel;","var React = require('react');\n\nfunction DownloadInline (props) {\n    return React.createElement(\"svg\",props,React.createElement(\"path\",{\"d\":\"M15.8 12V15.8H2.2V12H1V17H17V12H15.8ZM14 8.848V7.151L9.6 11.551V1H8.4V11.551L4 7.151V8.848L9 13.849L14 8.848Z\",\"fill\":\"#000\"}));\n}\n\nDownloadInline.defaultProps = {\"width\":\"18\",\"height\":\"18\",\"viewBox\":\"0 0 18 18\",\"fill\":\"none\",\"role\":\"img\",\"aria-hidden\":\"true\",\"focusable\":\"false\"};\n\nmodule.exports = DownloadInline;\n\nDownloadInline.default = DownloadInline;\n","export const FAQS_SCHEME = [\n  {\n    title: 'Top 3 FAQs',\n    href: '/frequently-asked-questions',\n  },\n];\n\nexport const FAQ_QUESTIONS_SCHEME = [\n  {\n    title: 'Do I need to notify you if I want to cancel a case?',\n    href: '/frequently-asked-questions#doINeed',\n  },\n  {\n    title: 'What proof of income do you need for self-employed customers?',\n    href: '/frequently-asked-questions#proofOfIncome',\n  },\n  {\n    title: 'If the term extends beyond retirement age, how do you assess affordability?',\n    href: '/frequently-asked-questions#affordability',\n  },\n  {\n    title: 'What\\'s your policy on lending to foreign nationals living in the UK?',\n    href: '/frequently-asked-questions#foreignLivingInUK',\n  },\n  {\n    title: 'Which documents do you accept as proof of address?',\n    href: '/frequently-asked-questions#acceptForProofAddress',\n  },\n  {\n    title: 'Which documents do you accept as proof of identity?',\n    href: '/frequently-asked-questions#acceptFoProof',\n  },\n  {\n    title: 'How soon can a customer remortgage after taking out a purchase?',\n    href: '/frequently-asked-questions#remortgagePurchase',\n  },\n  {\n    title: 'When can I submit an additional borrowing application?',\n    href: '/frequently-asked-questions#additionalBorrowing',\n  },\n  {\n    title: 'What is your policy on new-build properties?',\n    href: '/frequently-asked-questions#newBuildProperties',\n  },\n  {\n    title: 'Are overpayments allowed?',\n    href: '/frequently-asked-questions#overpaymentsAllowed',\n  },\n]\n","'use strict';\nvar $ = require('../internals/export');\nvar $trim = require('../internals/string-trim').trim;\nvar forcedStringTrimMethod = require('../internals/string-trim-forced');\n\n// `String.prototype.trim` method\n// https://tc39.es/ecma262/#sec-string.prototype.trim\n$({ target: 'String', proto: true, forced: forcedStringTrimMethod('trim') }, {\n  trim: function trim() {\n    return $trim(this);\n  }\n});\n","import React, { useContext } from \"react\";\nimport { Link } from \"gatsby\";\nimport { triggerTealiumEvent } from \"../../utils/tealiumUtils\";\nimport { useLocation } from \"@reach/router\";\nimport { MenuContext } from \"../../context\";\n\nconst GeneralAnchor = ({\n  children,\n  isBlank,\n  href,\n  isLink = false,\n  target,\n  ariaLabel = \"\",\n  referrer,\n  isRed,\n  downloadTitle,\n  onClick,\n  additionalClass,\n  noClass = false,\n}) => {\n  const menuContext = useContext(MenuContext);\n  const location = useLocation();\n\n  const extractTextFromChildren = (children) => {\n    switch (true) {\n      case typeof children === \"string\":\n        return children;\n      case React.isValidElement(children):\n        return extractTextFromChildren(children.props.children);\n      case Array.isArray(children):\n        return children.map(extractTextFromChildren).join(\" \");\n      default:\n        return \"\";\n    }\n  };\n\n  const handleClick = (e) => {\n    if (typeof window === \"undefined\" || !window.utag) return;\n\n    const textContent = extractTextFromChildren(children).trim();\n    const commonData = {\n      tealiumEvent: \"link\",\n      pageUrl: location.href,\n      eventCategory: \"content\",\n      pageType: \"product information\",\n    };\n\n    const events = {\n      \"/resources\": {\n        eventAction: \"download\",\n        eventContent: `download: ${textContent.replace(/\\s*\\(.*?\\)$/, \"\")}`,\n        pageName: \"resources\",\n        pageSubCategory: \"resources\",\n        rawDataLayer: \"10451v51\",\n      },\n      \"/packaging-requirements\": isLink\n        ? {\n            eventAction: \"download\",\n            eventContent: `download: ${textContent.replace(/\\s*\\(.*?\\)$/, \"\")}`,\n            pageName: \"packaging requirements\",\n            pageSubCategory: \"packaging requirements\",\n            rawDataLayer: \"10451v77\",\n          }\n        : {\n            eventAction: \"onsite\",\n            eventContent: `contact us | packaging requirements : ${textContent}`,\n            pageName: \"packaging requirements\",\n            pageSubCategory: \"packaging requirements\",\n            rawDataLayer: \"10451v75\",\n          },\n      \"/broker-support\": {\n        eventAction: \"onsite\",\n        eventContent: `support actions | broker support : ${textContent}`,\n        pageName: \"broker support\",\n        pageSubCategory: \"broker support\",\n        rawDataLayer: \"10451v33\",\n      },\n      \"/placing-business\": href.includes(\"frequently-asked-questions\")\n        ? {\n            eventAction: \"offsite\",\n            eventContent: `placing business : ${textContent}`,\n            pageName: \"placing business\",\n            pageSubCategory: \"placing business\",\n            rawDataLayer: \"10451v56\",\n          }\n        : {\n            eventAction: \"download\",\n            eventContent: `download: ${textContent.replace(/\\s*\\(.*?\\)$/, \"\")}`,\n            pageName: \"placing business\",\n            pageSubCategory: \"placing business\",\n            rawDataLayer: \"10451v55\",\n          },\n      \"/newsroom\": href.includes(\"pdfs\")\n        ? {\n            eventAction: \"onsite\",\n            eventContent: `news : ${textContent}`,\n            pageName: \"newsroom\",\n            pageSubCategory: \"newsroom\",\n            rawDataLayer: \"10451v24\",\n          }\n        : {\n            eventAction: \"offsite\",\n            eventContent: `news : ${textContent}`,\n            pageName: \"newsroom\",\n            pageSubCategory: \"newsroom\",\n            rawDataLayer: \"10451v25\",\n          },\n      \"/green\": {\n        eventAction: \"onsite\",\n        eventContent: `resources | green : ${textContent}`,\n        pageName: \"green\",\n        pageSubCategory: \"green\",\n        rawDataLayer: \"10451v86\",\n      },\n      \"/step-by-step-guide-to-hsbc-mortgages\": {\n        eventAction: \"onsite\",\n        eventContent: `contact us | step by step guide to hsbc mortgages : ${textContent}`,\n        pageName: \"step by step guide to hsbc mortgages\",\n        pageSubCategory: \"step by step guide to hsbc mortgages\",\n        rawDataLayer: \"10451v81\",\n      },\n    };\n\n    if (location.href.includes(\"essential-reading\")) {\n      events[location.pathname] = {\n        eventAction: \"onsite\",\n        eventContent: `contact us | ${location.href.replace(/\\/$/, \"\").split(\"/\").pop()} : ${textContent}`,\n        pageName: \"essential reading\",\n        pageSubCategory: \"newsroom\",\n        rawDataLayer: \"10451v29\",\n      };\n    }\n\n    const eventData =\n      events[location.pathname] || events[`${location.pathname}/`] || events[`${location.pathname.replace(/\\/$/, \"\")}`];\n\n    if (eventData) {\n      triggerTealiumEvent({ ...commonData, ...eventData });\n    }\n\n    if (onClick) {\n      onClick(e);\n    }\n  };\n\n  return (\n    <>\n      {isLink === true ? (\n        <a\n          className={`${(additionalClass && additionalClass) || \"\"}${\n            (noClass !== true && \" general-anchor-btn\") || \"\"\n          }${(isRed && \" general-anchor-btn--red\") || \"\"}`}\n          href={href}\n          target={target ? target : isBlank ? \"_blank\" : \"_self\"}\n          rel={referrer ? referrer : undefined}\n          download={downloadTitle}\n          aria-label={ariaLabel}\n          onClick={handleClick}\n          inert={menuContext.isMenuOpen ? \"true\" : null}\n        >\n          {children}\n        </a>\n      ) : (\n        <Link\n          className={`${(additionalClass && additionalClass) || \"\"}${\n            (noClass !== true && \" general-anchor-btn\") || \"\"\n          }${(isRed && \" general-anchor-btn--red\") || \"\"}`}\n          to={href}\n          target={target ? target : isBlank ? \"_blank\" : \"_self\"}\n          rel={referrer ? referrer : undefined}\n          download={downloadTitle}\n          aria-label={ariaLabel}\n          onClick={handleClick}\n          inert={menuContext.isMenuOpen ? \"true\" : null}\n        >\n          {children}\n        </Link>\n      )}\n    </>\n  );\n};\n\nexport default GeneralAnchor;\n","import React from \"react\";\n\nimport GeneralAnchor from \"../general-anchor/general-anchor.component\";\nimport DownloadIcon from \"../../assets/download.inline.svg\";\n\nconst AnchorList = ({ ariaLabel, anchorItems, additionalClassName, isLink, isBlank, isProductFinder }) => (\n  <ul className={`${additionalClassName || \"\"}`}>\n    {anchorItems.length &&\n      anchorItems.map(({ downloadTitle, isDownload, title, ...rest }, index) => (\n        <li className=\"anchor-item\" key={index}>\n          <GeneralAnchor\n            isLink={isLink}\n            ariaLabel={ariaLabel}\n            downloadTitle={downloadTitle}\n            isDownload\n            {...rest}\n            isBlank\n          >\n            <span className={`title ${downloadTitle || isDownload ? \"title--download\" : \"\"}`}>\n              {(downloadTitle || isDownload) && <DownloadIcon />} {title}\n            </span>\n            {isProductFinder && <img src=\"../../assets/external.link.svg\" alt=\"Ext\" />}\n          </GeneralAnchor>\n        </li>\n      ))}\n  </ul>\n);\n\nexport default AnchorList;\n","'use strict';\nvar $ = require('../internals/export');\nvar IndexedObject = require('../internals/indexed-object');\nvar toIndexedObject = require('../internals/to-indexed-object');\nvar arrayMethodIsStrict = require('../internals/array-method-is-strict');\n\nvar nativeJoin = [].join;\n\nvar ES3_STRINGS = IndexedObject != Object;\nvar STRICT_METHOD = arrayMethodIsStrict('join', ',');\n\n// `Array.prototype.join` method\n// https://tc39.es/ecma262/#sec-array.prototype.join\n$({ target: 'Array', proto: true, forced: ES3_STRINGS || !STRICT_METHOD }, {\n  join: function join(separator) {\n    return nativeJoin.call(toIndexedObject(this), separator === undefined ? ',' : separator);\n  }\n});\n","var fails = require('../internals/fails');\nvar whitespaces = require('../internals/whitespaces');\n\nvar non = '\\u200B\\u0085\\u180E';\n\n// check that a method works with the correct list\n// of whitespaces and has a correct name\nmodule.exports = function (METHOD_NAME) {\n  return fails(function () {\n    return !!whitespaces[METHOD_NAME]() || non[METHOD_NAME]() != non || whitespaces[METHOD_NAME].name !== METHOD_NAME;\n  });\n};\n"],"sourceRoot":""}