Intermediaries

This website is for the use of FCA authorised mortgage intermediaries only.

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Complaints

Please contact HSBC UK at:

Post

HSBC UK Bank plc
Customer Service Centre
BX8 1HB

Telephone

0800 881155

Monday - Friday, 9am - 5pm.

To help us continually improve our service, and in the interests of security, we may monitor and/or record your communications with us.

Text-phone

03457 125 563

Monday - Friday, 9am - 5pm.

To help us continually improve our service, and in the interests of security, we may monitor and/or record your communications with us.

Email

customer.care.team@hsbc.com


Full details of our customer complaints procedures can be found here:


http://www.hsbc.co.uk/1/2/contact-and-support/feedback-and-complaints



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